Manage devices and relationships with device vendors

CSPs have many different types of devices that use their network and services. These include smartphones, feature phones, dongles, M2M devices, and more. Customers using these devices expect them to work correctly. To be successful, a CSP must be able to obtain a complete picture of all the devices in their network – how many there are, where they are, and how well they work.

Polystar’s Device Insights solution gives CSPs full insight into the devices in their network. It makes it possible to take the correct actions, with the right level of prioritisation. With insights into device performance, CSPs can be assured that they actively promote the devices that perform best in their networks. They can also use the insights to tune their networks and services to provide the best possible customer experience.