Increase First Call Resolution by having the right information available for customer care agents, in real–time, presented in a clear and intuitive manner.
DELIVER SUPERIOR CUSTOMER CAREREQUEST A DEMO
Solutions & Products
- POLYSTAR’S KALIX HELPS MAGENTA SURGE TO THE TOP OF CONNECT BENCHMARKS WITH NEW VoLTE SERVICES13 January 2021
- ELISA AUTOMATE TO DELIVER ZERO-TOUCH, FULLY AUTOMATED NETWORK OPERATIONS TO T-MOBILE CZECH REPUBLIC AND SLOVAK TELEKOM10 November 2020
- The rural network business equation – lessons from Finland.09 November 2020