Accelerate problem resolution with deep visibility into the RAN, enabling correlation with data from network probes and other domains.
Robert ErikssonDirector Customer Experience Management
Polystar’s network OSS data support enables a new range of possibilities and unlocks many valuable use cases.
OSS data integration extends network visibility
Network OSS data integration provides a rich source of new insights and helps optimise costs by reducing the need for costly field testing. It spans key network vendors, with the ability to rapidly include new interfaces. New solutions, deployed in complex and evolving multi-vendor environments, can easily be added to the monitored footprint.
Areas of use
Polystar’s Network OSS data capabilities enable you to:
OSIX Import enriches network OSS and probe data with information from external systems, such as roaming billing, CRM and network asset inventories.
ENABLING ACCESS TO REAL-TIME NETWORK DATA
We enable access to the most valuable information source available: real-time network data. Real-time network data offers the most promise for short term business gains, giving you rich, high quality information on customers, networks and services.
It offers insights into how customers use services (both your own and OTT), the level of quality they receive, and how they are affected by any network issues. In addition, the information is enriched with CRM and billing data, which means that you can also adopt a specific focus on VIP customers and other high value customers.
Crucially, it’s essential to ensure that people remain part of the process. Machine-automated learning remains in its infancy and while its effectiveness will increase, you still need to be able to involve people in decision making processes. That’s why Polystar’s solutions deliver key insights straight to the right people in your organisation, optimised for their needs.