Accelerate problem resolution with deep visibility into the RAN, enabling correlation with data from network probes and other domains.
Robert ErikssonDirector Customer Experience Management
Polystar’s RAN monitoring solutions deliver an end-to-end view of service delivery and customer experience.
Pinpoint issues with RAN Insights
Taking advantage of Network OSS data for RAN monitoring helps teams pinpoint issues faster and accelerates resolution, minimising disruption to services and customers. The introduction of RAN monitoring capabilities to the Polystar portfolio brings new RAN statistical KPIs to the same platforms as the existing core monitoring and tracing data. This enables users from all teams in the organisation to obtain details of RAN performance and to assess RAN status, ensuring smooth service delivery for subscribers and partners.
Areas of use
Polystar’s RAN monitoring capabilities enable you to:
ENABLING ACCESS TO REAL-TIME NETWORK DATA
We enable access to the most valuable information source available: real-time network data. Real-time network data offers the most promise for short term business gains, giving you rich, high quality information on customers, networks and services.
It offers insights into how customers use services (both your own and OTT), the level of quality they receive, and how they are affected by any network issues. In addition, the information is enriched with CRM and billing data, which means that you can also adopt a specific focus on VIP customers and other high value customers.
Crucially, it’s essential to ensure that people remain part of the process. Machine-automated learning remains in its infancy and while its effectiveness will increase, you still need to be able to involve people in decision making processes. That’s why Polystar’s solutions deliver key insights straight to the right people in your organisation, optimised for their needs.