Stockholm, Sweden, 29 August 2019
Polystar, a leading supplier of Network and Customer Analytics, Network Monitoring and Test solutions to the telecoms industry, today announced that KALIX, which empowers an entirely new way of creating a data-driven customer-centric environment, has been selected as a Communications Solutions Product of the Year by TMC. KALIX is a multi-award winning solution, having previously been named by TMC as a Communications Solutions Product of the year in 2016, 2017 and 2018.
KALIX has been widely adopted by CSPs around the world. A key reason for its success is the flexibility it offers, which means that that it delivers a uniquely tailored result for each user. For example, a recent deployment cited in the award concerned a leading CSP from the Asia Pacific region, which migrated to KALIX as part of its transformation programme.
The initial use case focused on service optimisation and performance monitoring to ensure consistent customer experience during a major international sporting event. As a result of the investment, the CSP was able to optimise the performance of streaming video for its customers, enabling analysis of codec performance and download speed.
For another event, the CSP launched another new KALIX portal to enable real-time Service Quality Indicator (SQI) monitoring across different event locations as well as for the participants’ accommodation. This helped to ensure optimised performance during the high-profile event, which attracted large-scale audiences, many of which were also roaming customers.
“KALIX delivers insights that allow CSPs optimise network and service performance for their users. It helps them to innovate – and awards such as TMC’s Communications Solutions Product of the Year show how the industry recognises the innovation it unlocks”, commented Csilla Laluk Settergren, from Polystar Marketing. “It’s an honour to receive this award from TMC and a great endorsement of our company vision.”
“Congratulations to Polystar for being honored with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “KALIX is truly an innovative product and is amongst the best communications products and services available on the market today. I look forward to continued excellence from Polystar in 2019 and beyond.”
Polystar is a leading provider of real-time monitoring and analytics platforms to more than 100 CSPs worldwide. The company´s solutions deliver tailored insights into network, service and OTT application performance. These insights allow stakeholders to enhance customer experience, operational efficiency, and identify new revenue streams from data monetisation.
Polystar’s products enable the smooth introduction of new technologies and services, including 5G, NFV and IoT, helping CSPs build and operate cost efficient, secure and reliable networks.
Powered by Elisa Automate, Polystar also ensures proactive management of networks through automation of operational processes, driven by machine learning. CSPs benefit from faster fault resolution and more efficient use of both operational and network resources.
Polystar was founded in Stockholm in 1983. The company has experienced continuous growth and has evolved to become a global company, serving customers and partners in over 50 countries. Since June 2019, Polystar has been part of Elisa. For more information, please visit www.polystar.com
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