Stockholm, Sweden, 25 August 2016 – Polystar, a leading supplier of Network and Customer Analytics, Network Monitoring and Test solutions to the telecoms industry, today announced that KALIX, which empowers an entirely new way of creating a data-driven customer-centric environment, has been honoured with a Gold Stevie Award.
Nominated for its success in realising the potential of data analytics for telecoms operators, KALIX has been selected as a Gold Stevie Award winner in the Best New Product of the year category for software-based mobile operations management solutions.
KALIX, which had its global launch in February 2016, is an innovative addition to Polystar’s portfolio and provides a completely unified real-time view of networks, services and customers. It enables Communications Service Providers (CSPs) to obtain greater value from network data in a more agile way.
“KALIX represents a radical “new approach” to Telco analytics, which empowers CSPs to “make better sense” of the “data captured from their networks”, – commented IBA’s award judges. It makes data available for all – democratising telco analytics for business and technical teams alike. This is a critical development, driven by the need to access and make sense of data, support increased service diversity, and to deliver the best experience to all users. In essence, as the judges remarked, KALIX results in the conversion of “data into insight” for CSPs.
“KALIX has been created to empower an entirely new way of delivering the data-driven environment that CSPs need to make more sense of their networks, address key challenges in their markets, and become more agile,” commented Inna Ott, Director of Marketing at Polystar. “Winning a Gold Stevie Award is clear indication of industry recognition for the innovation that is at the core of KALIX. We are honoured and delighted to have won this prestigious award.”
This innovation enables all stakeholders to ask and answer questions about data. KALIX has already been shown to have a direct positive impact on customer experience by reducing the time taken to solve customer issues. In particular, the judges noted a “truly exemplary” focus on customer service and the “great success” already achieved. KALIX has been chosen by several operators in the first six months since launch. It has produced many positive results and has been shown to reduce customer churn in live networks.
Not only is KALIX an outstanding new addition to the Polystar portfolio, it is also, in the judges’ words, an “innovative concept” and “among the best of such solutions” that will unlock value and insight through continuous evolution and customisation to meet specific CSPs’ requirements. The “reduced time to action and other benefits” make Polystar a “great candidate for Best New Product”, while the approach is recognised as being likely to create new “opportunities”. The award follows Polystar’s success in winning other prestigious international awards.
Details about The International Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/IBA.
About Stevie Awards
Stevie Awards are conferred in seven programs: The Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 nominations each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.stevieawards.com/.
Polystar enables Communications Service Providers to achieve excellence in CEM, Big Data Analytics, Service Assurance, Network Monitoring, Service Enablement and High Performance Testing. We help CSPs to simplify their CEM strategies and drive operational efficiency through real-time network analytics. Polystar’s real-time Network and Customer Insights uncover a goldmine of data, which yields indispensable analytics to CSPs. Polystar is recognised as one of the fastest-growing companies in Sweden. Since our foundation in Stockholm in 1983, we have experienced continuous and sustainable growth, and evolved to a global presence, serving our customers in over 50 countries.
POLYSTAR MEDIA CONTACT
Director of Marketing
Phone: +46 8 50 600 600