Manage devices and device vendor relationships

Communication Service Providers (CSPs) have many different types of devices that use their network and services. These include smartphones, feature phones, dongles, M2M devices, and more. Customers using these devices will expect them to work correctly. To be successful, a CSP must be able to obtain a complete picture of all the devices – how many they are, where they are, and how well they work.

Polystar’s Device Insights solution gives CSPs full insight into the devices in their network. It makes it possible to take the correct actions, with the right prioritisation. With Device Insights, CSPs can be assured that they actively promote the devices that work well in their networks. They can also use the insights to tune their networks and services to provide the best possible customer experience.

The Device Insights solution gives users an understanding of the popularity and performance of devices for different services and regions. It gives them all the information they need, visualised in a way that makes it easy to take action.