Real-time Service Assurance, Customer Experience and Network Performance Monitoring

Communication Service Providers (CSPs) need to assure and protect their network assets. Customer expectations and demands continue to grow. Network quality and performance have become clear differentiators. CSPs must ensure they deliver services and networks that perform and provide the right levels of customer experience, so that they can attract and retain subscribers, minimise churn and protect margins.

Polystar offers a complete range of products that deliver real-time service assurance and network monitoring, helping CSPs to provide outstanding levels of quality, performance and service to their customers. Kalix, OSIX Monitoring and OSIX Export help CSPs resolve operational and performance issues, based on real-time data, while gathering historic information and trends to guide future planning and investments.

Kalix advanced data analysis solution enables CSPs sort, filter and prioritise data, enabling proactive network management and rich reporting on events and trends.
OSIX Monitoring provides real-time data collection from any network and interface. It is a single, integrated solution that offers exceptional call trace capability and is the foundation of a comprehensive service assurance programme.