The Crystallizer user interface displays a multi-coloured mosaic of rectangular fields, the characteristics of which contain information on user, service, or network performance. The size of a field reflects the volume of the underlying data, while the colour reflects the urgency of an issue.

This offers a new and efficient method of prioritisation not previously available in the telecommunications industry.

• Unique ability to show very large amount of data in one view and still make it easy for the user to overview it.
• Automatically updated when new data is available in the database.
• Grouping functionality including zoom where the user easily navigate in the data hierarchy to finally reach to the root cause of the problem.
• Colour coding to indicate urgency.
• Size to indicate importance.

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