Roamer tracking overview

Visiting roamers are probably the most important individual customer segment for any wireless operator. In order to attract and retain roamers it's crucial to know where these customers are gained and lost and how to gather information about their activity.

Our solution enables network performance analysis from the high margin roaming customer perspective. It provides information down to the cell level where roamers are gained and lost, including information about previous operators.

The solution identifies weak spots in the network, enabling quick resolutions to increase roaming customer retention. In addition, our solution provides information about which networks these subscribers use when abroad.