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Global roaming quality (GRQ) overview

The Global Roaming Quality (GRQ) project within the GSMA has defined a standard framework for monitoring end-to-end roaming quality of service. This framework was created to make it possible for collaborating operators to sign mutual Roaming SLAs.

           

BUSINESS VALUE

The solution is an integrated system based on non-intrusive probes, avoiding any active equipment and enabling quick and easy installation. Our GSMA compliant GRQ solution provides reports and alarms based on quality degradation and volume deviations, in addition to many end-to-end monitoring capabilities between operators and their roaming partners.

The information presented is based upon live traffic and the operator is presented with a wider and deeper view of customer experience and service quality. Managers, from CEO level to interconnect planning, can access various scheduled reports about roaming volumes, KPIs and profitability. Engineering, Network Management Centres and Roaming Engineers gain increased visibility of service performance through the user-friendly interfaces.

           

Downloads

Roaming Assurance 2-pager
Roaming Assurance
2-pager
(pdf)
           

Related products

           

GSMA links

› The GSMA Infocenter

Here you will find all info about the GRQ project including business cases. (Login required)

› GRQ at GSMA's website