Fixed line overview

Fixed-line operators are facing increased challenges and competition from wireless operators. In an environment of increased churn and decreased ARPU, fixed-line operators need to focus on customer experience and the retention of high-value customers.

Polystar's Service Assurance solution delivers real-time operational intelligence, spanning from high-level application and conversation flow information all the way down to actual packets. The unique reporting features of Polystar's Service Assurance solution empower the users to take pro-active measures to redeem quality degradation before it affects the customers.

From one single view, users are able to determine what services are used, to what extent, and the quality of service delivered.