Since OSIX extracts the data directly from the links, the operators can decide what the xDRs should contain, and in what order the data should be presented, which means they are not limited to the static and restricted xDRs delivered by the switches/gateways.
With the OSIX system you will be able to receive xDRs in true real-time. You have the option to receive either complete xDRs as soon as a call is terminated, partial xDRs which are delivered at certain states of on-going calls/transactions, or intermediate xDRs, which are time triggered.
You may even create your own xDR-generators, for different protocol formats, with advanced filters, which means that xDRs will only be generated when your filter criterias are met.
Fraud management
- With partial xDRs, Fraud Management systems will be able to generate alarms prior to connection.
- The xDRs also enable operators to set up subscriber profiles containing information about usual calling/transaction behaviour. With a Fraud Management system this information may be used to generate an alarm when deviations occur.
Billing
- xDRs contain all the information needed for Billing Verification systems, when a second source for billing data is wanted.
- Interconnect Billing systems fed with xDRs will enable the operators to keep control over their interconnect settlements.
- With VoIP xDRs you will be able to apply a time-and-distance based pricing model, while the Usage xDRs allows you to apply a value based pricing model, i e billing per sent/received byte.
Revenue assurance
- The xDR data collected form the links provides Revenue Assurance systems with more detailed information than the traditional CDRs, thus enabling operators to identify revenue leakage.
- With xDRs it is also possible to set up user profiles, which enables operators to identify good/bad subscribers and decrease subscriber losses.
Customer care
- Customer Care/Churn systems uses the information in the xDRs for setting up user profiles with the subscribers' calling habits enabling carriers to adapt the network services to the subscriber's needs.
- Usage xDRs enable ISPs to keep track of their subscribers' whereabouts and surfing habits in order to adapt network services and contents to the demands of the market, thus preventing churn.
Network management
- The xDRs provide Network Management systems with information needed for surveillance and optimization of networks.
- With usage xDRs you may set different pricing on different times of the day, which will even out the usage of your network capacity, thus avoiding congestion.
Quality of service
- With the information in the xDRs, Quality of Service systems can check the ASR (Answer Seizure Ratio), the number of sent and re-transmitted bytes, and other parameters in order to improve/verify the Quality of Service in the networks.
- Usage xDRs enable operators to keep track of the amount of bytes transmitted in their networks to make sure they are keeping up to Service Level Agreements.
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