Participation in industry organization will create opportunities to collaborate with other technology providers supporting the Network Economy and better serve customers with solutions based on Network Intelligence technology.
Stockholm, Sweden, 31 October 2013 – Polystar, a leading supplier of Customer Experience Management, Service Assurance and Network Monitoring solutions for the telecom market today announced that it has become a member of the Network Intelligence Alliance (NI Alliance), an industry organization created for collaboration among the Network Economy’s technology providers. Participation in the NI Alliance will help Polystar to build and market innovative solutions for customers seeking to better understand their subscribers’ behaviour and further improve service assurance and customer experience for their clients.In today’s Network Economy—a world that now depends and runs on networks—accurate visibility and precise tracking of data crossing networks have become crucial to the availability, performance and security of applications and services. The growing complexity of IP transactions, the explosion of mobile applications, and the mainstream adoption of cloud computing surpass the capabilities of conventional tools to improve how networks operate, expand services, and cope with cybersecurity. Just like Business Intelligence solutions emerged to unlock information hidden in the enterprise, Network Intelligence technology is an emerging category of technology to reveal the critical details of the data locked inside network traffic and transactions.The NI Alliance serves two purposes: first, as a forum for collaboration among technology providers whose solutions secure data in transit, ensure efficient data delivery, monetize data transactions or track real-time information. Through the NI Alliance, members can better serve their customers.The NI Alliance also seeks to educate the market and the public on the role and value of Network Intelligence in protecting sensitive information; delivering value-added services, applications and information; and ensuring better performance of network-dependent solutions.Polystar delivers Network Intelligence with its Jupiter product suite. This enables network operators to benefit from powerful Big Data analysis and make better sense of the information goldmine they have at their disposal. The Polystar Customer Insight solution offers sophisticated network analytics and enhanced troubleshooting capabilities, as well as real-time visibility of bandwidth consumption and application utilization for each subscriber segment. Polystar’s solutions help Communication Service Providers to run their operations more efficiently, differentiate themselves in a competitive market, improve their service offerings and find new ways to drive revenues. With the Polystar’s Network Intelligence solution operators are able to successfully monetize their data assets and provide the best possible subscriber experience.
Polystar delivers multi-technology probe-based solutions for real-time Customer Experience Management, Service Quality and Network Performance. Its passive probe system OSIX captures all signalling and user data events in the telecom networks and feeds this data into the Jupiter application suite. In turn, Jupiter creates business intelligence by delivering customised dashboards, reports, trending and analytical tools to a variety of departments within the network operator’s organisation.
“We are proud to become a member of the Network Intelligence Alliance,” said Inna Ott, Director of Marketing at Polystar. “Network Intelligence and real-time network monitoring play a vital role in delivering enhanced customer analytics and in-depth visibility of service quality. Polystar’s Customer Insight solution with its Deep Packet Inspection capabilities enables Mobile Network Operators and service providers to go well beyond conventional Customer Experience Management. Our membership in NI Alliance will help us to address the CEM area in an even more efficient manner.”
“Polystar is a valuable addition to the NI Alliance and we welcome their participation,” said Erik Larsson, Chairman of the NI Alliance. “By joining the NI Alliance, Polystar increases its commitment to customers, with greater capabilities to identify, develop and support innovative, more comprehensive solutions based on Network Intelligence.”
Establishment of the NI Alliance was initiated by Qosmos, whose Network Intelligence technology components provide the crucial first step in understanding what’s passing through networks. Qosmos’ hardware and software components extract and interpret real-time traffic—translating a data stream’s 1s and 0s into their respective communications protocols, metadata and content for use by third-party applications.
Through the NI Alliance, Qosmos expands its collaborative approach to help vendors design and deliver advanced solutions with embedded Network Intelligence technology in less time and at lower cost. The NI Alliance provides a channel for dialogue and partnerships that Alliance Members otherwise may not have considered or pursued when addressing the needs of joint customers. Visibility within the vendor community through the NI Alliance affords companies opportunities to market more comprehensive solutions with greater ROI and faster time to value for customers.
ABOUT NI ALLIANCE
POLYSTAR MEDIA CONTACT
Director of Marketing
Phone: +46 8 50 600 600
NI ALLIANCE MEDIA CONTACT
Phone: +33 1 70 81 19 00